Policy & Payments

For more comprehensive information regarding policy and payments, please contact your CDC directly.

Rental Cost
The cost of the rental, per week, will be paid directly to the CDC at the renter’s rate, based on the family’s total family income. The renting family is financially responsible for all weeks rented unless cancelled within 3 business days of the upcoming week. In the case of inclement weather or last-minute illness, the renting family remains financially responsible for their week.

Spot Offering Reimbursement
If a week you have offered is booked and rented by another family then you will receive credit to your account, directly from your CDC. Expect this credit to be equivalent to the amount you are charged for this week to offset the balance.

Spot Offer Limit (per Fee Year)
Per the Services Center policy, families are allowed to offer their children's designated spot up 12 times per fee year. To request an extension to this limit, you will need to contact the leadership at the CDC where you hold your spot(s). Please note that the Fee Year is determined by the Services Center policy; for more information on this policy, please reach out to your home CDC.

Questions?
While Kinderspot Support is happy to help with inquiries regarding the mobile app and its functionality, your home CDC is who you will contact should you have any questions or concerns regarding your payments. If you are unsure how to get in touch with your CDC directly, please use the “View CDCs and Availability” section of the Kinderspot app for contact information.